Privacy Policy
At Eiloas Winter Sportswear, we respect your privacy and are committed to protecting your personal data when you interact with our site and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. If you have any questions, please contact us at support@eiloas.shop or by mail at 124 Drumcondra Rd Upper, Drumcondra, Dublin 9, D09 R6P4, Ireland.
Information We Collect
We may collect personal data that you provide directly to us and information collected automatically when you use our online platform.
- Information you provide: name, email address, phone number, billing and shipping addresses, payment details (processed securely via payment processors), account credentials, and any messages you send to us.
- Information collected automatically: IP address, device identifiers, browser type, operating system, pages viewed, referring pages, access times, and interaction data collected via cookies and similar technologies.
How We Use Your Information
We use your information to operate and improve our services and to provide you with a reliable shopping experience.
- Process and fulfill orders, payments, and deliveries.
- Provide customer support and respond to inquiries.
- Personalize content, recommendations, and offers.
- Send important service communications and updates.
- Maintain security, prevent fraud, and ensure compliance with applicable laws.
- Analyze usage to improve our site performance and user experience.
Cookies and Similar Technologies
We use cookies and similar technologies to remember your preferences, enable core functionality (such as cart and checkout), and analyze site traffic. You can control cookies through your browser settings; however, disabling cookies may impact certain features.
Legal Bases for Processing
We process personal data based on one or more of the following legal bases: performance of a contract with you, compliance with legal obligations, legitimate interests pursued by us (such as improving services and preventing fraud), and your consent where required.
Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties that help us operate our online platform, including payment processors, shipping partners, analytics providers, and service vendors, all under appropriate data protection safeguards.
We may also disclose information if required by law, to protect our rights, or in connection with a merger, acquisition, or asset sale.
International Transfers
If personal data is transferred across borders, we apply appropriate safeguards to protect it in accordance with applicable data protection laws.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, and to withdraw consent where processing is based on consent.
To exercise these rights, please contact us at support@eiloas.shop. We will respond in accordance with applicable data protection laws.
Security
We implement reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to children under the age required by applicable law. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our services after changes become effective constitutes acceptance of the revised policy.
Contact
For questions or requests regarding this Privacy Policy, contact Eiloas Winter Sportswear at support@eiloas.shop or write to 124 Drumcondra Rd Upper, Drumcondra, Dublin 9, D09 R6P4, Ireland.